In the main application window, click the Support button.To create the executable file of Restore Utility: To do so, enter the credentials of the Authentication Agent or start the recovery procedure (Request-Response). Run the Restore Utility and diagnose the hard drive.Connect a drive to a computer that does not have Kaspersky Endpoint Security encryption components installed.Create a stand-alone Restore Utility (see the figure below).You can decrypt the data and copy the data to a new drive.ĭata recovery on a drive protected by Kaspersky Disk Encryption technology consists of the following steps: If this is the case, data protected by Kaspersky Disk Encryption technology will be unavailable. If the hard drive fails, the file system may be corrupt. Recovering data by using the FDERT Restore Utility
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